Network Engineer
Posted: 09/07/10
Recruiter:KellyIT Resources
Reference:103256
Type:Permanent
Salary:Negotiable
Industry: Network Engineer
Location:Singapore
Description: LEVEL 1.5 - Contonese/Mandarin OR Korean - Network Controller

RESPONSIBILITIES:

To proactively manage and monitor network performance on customers network round the clock (7x24) to meet customers' Service Level expectations
To systematically analyse and diagnose network faults
Conduct root cause analysis on network fault
To effectively manage service providers and equipment vendors
To articulate well with customer's technical and management staff on network issues (eg. Fault reporting, notification and escalation)
REQUIREMENTS:

Preference given to Degree holder in Electronic or Telecommunications or related discipline.
Min 3 years' related working experience in telecommunications industry
Cisco CCNA or Cisco CCNP certifications are highly desirable
Strong hands-on experience in managing WAN networks and Cisco routers.
Strong technical knowledge in WAN/LAN networking, Telecommunication Products and services (eg. Private Leased line, MPLS, Frame Relay, Broadband and ISDN)
Good understanding of network protocols such as TCP/IP, SNMP and VOIP.
Working knowledge of Network Element Management System (eg. SMARTS, VitalNet and Concord)
Knowledge of UNIX and Remedy Ticketing System will be an advantage.
Independent, self-driven and highly customer focused
Candidates with past call centre experience will be preferred
A strong team player who seeks a long term career in customer service
A good listener who is warm, friendly and has a great telephone voice
Candidate must have either Mandarin/Cantonese or Korean business speaking skillset

If you meet the requirement and are interested in this opportunity, kindly send your CV to us on MS word format and include the following

- Date of birth

- Current Salary

- Expected Salary

- NRIC and Availability

Please send your CV to Raghunatha Somanna


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