If a problem cannot be resolved by their 1st line support colleagues the reported IT issue is escalated to 2nd line support staff for them to assess the issue and either resolve it or esculate further.
The latest job vacancy currently available is shown below.
Permanent Hire
Singapore Based
Mandarin Speaker Preferred
Our client is a privately run leading international HR talent management software company headquartered in the US with offices across the globe. There is a new requirement for a Microsoft support engineer to be based out of their Singapore office.
Reporting into the Global Head of Technology Operations you will be responsible ...